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SINGAPORE: A baggage handling incident at Changi Airport Terminal 2 has sparked an outpouring of public empathy, after a video showing a SATS employee tossing luggage onto a conveyor belt circulated online.
The incident, which took place on April 23, came to light after Instagram user Eric Yoong shared footage of the baggage handler throwing suitcases and boxes onto a baggage belt. In his post, Mr Yoong questioned the worker’s actions, writing, “I don’t think that’s the correct way for a baggage officer to handle those unclaimed luggage by throwing it back to the luggage belt instead of placing it back nicely or leaving it at the side.”
SATS later confirmed to the press that it had investigated the matter. The ground handling company told Mothership, “The behaviour seen in the video does not reflect our service standards or the care with which we expect baggage to be handled. We are sorry that this occurred.”
The company added that the employee involved has since been counselled and reminded of the importance of proper baggage handling, even under operational pressure.
However, rather than criticising the worker, many Singaporeans responding online expressed understanding and sympathy for the physical demands of the job.
Several commenters pointed to the weight of the luggage and the strain involved. One wrote, “Imagine lifting 20 kg and [needing] to swing across to the belt,” while another said, “See how heavy those luggage and the poor elderly man has to pick up so many? Try, and you get a back injury…” A similar sentiment was echoed by another user who commented, “Sorry…the luggage bags are mostly heavy plus one staff handle. Do you think you can carry properly if you work like him?”
Others suggested that the tossing motion may have been a practical way to reduce physical strain. “They do this to avoid injury, using momentum and swing. Otherwise, it’s backbreaking for a man of his age,” one commenter said, adding that luggage is generally designed to withstand rough handling.
Some also questioned the need to publicise the incident in the first place. “Why need to film this? Don’t break people’s rice bowl la,” one user wrote, while another added, “Ask him to work there, see if he still can complain.”
Several commenters felt the handling seen in the video was not excessive. “Looks normal, leh? If your bag cannot handle this, please go fly a private jet and load your own bags,” one said. Another remarked, “What’s wrong?! He was next to the conveyor belt when he lifted & tossed the luggage on it. He wasn’t throwing like really hard…Slight knock and the suitcases cannot take it?!”
Others highlighted the realities of manual labour and high workloads. “TBH, what’s wrong with the tossing? It’s not like they’re being particularly rough. It’s manual labour; they carry thousands of pieces of luggage every day, it’s no easy job. Do you expect them to put every single piece of luggage down gently?” one commenter wrote. Another added, “Try placing a 32kg bag on a moving belt… Don’t talk big.”
Some responses also reflected frustration at what they saw as excessive complaining. “Like I say, we are becoming a nation of complainers. This complain, that complain,” one user wrote, while another commented, “Everything wants to complain…they never really throw it harshly…please lah…you know how heavy a bag can be sometimes…can give you a slipped disc.”
The incident has since sparked broader discussion about the physical demands faced by airport ground staff, as well as public expectations around service standards and working conditions.
This article (Singaporeans empathise with local baggage handler who was caught throwing suitcases at Changi Airport) first appeared on The Independent Singapore News.
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SINGAPORE: A disturbing case unfolded at an HDB block, where a son refused to let his elderly father into their home, forcing the 74-year-old man to sleep downstairs for months.
The 40-year-old son is now facing four charges, including intentional assault and violence. He pleaded guilty to two charges, with the remaining taken into consideration, and was sentenced to 13 weeks’ jail.
Case details
According to Shin Min Daily News, the HDB flat was owned by the suspect’s parents, but the son would only allow his father to return home if he followed certain conditions.
At one point, the elderly man was allowed back into the flat only after buying breakfast for his son. Once inside, the son would confiscate his phone, preventing him from contacting anyone.
The mother was also reportedly not allowed to return home and had to stay with their daughter. However, the daughter’s home was too small to accommodate the father.
As a result, the elderly man spent nights sleeping downstairs at the HDB block. Some neighbours, who noticed his situation, gave him money for food.
One 79-year-old resident said he had often seen the man sitting or sleeping downstairs, though many did not know the full details at the time.
On Feb 21, 2026, the father tried once again to return home. However, his son demanded that he buy a testosterone patch first. When the elderly man refused, the two got into an argument.
The son then kicked his father three times. Despite the pain, the elderly man begged for mercy, but the son continued to punch him in the arms.
Two days later, on Feb 23, the son made further demands and even threatened to burn the house. During another confrontation, he punched his father twice in the left eye.
Despite the repeated assaults, the elderly man did not seek medical attention.
Following the incidents, the son was arrested and has since been remanded.
Other related news
In another story involving elderly residents in HDB estates, a resident shared a video of a group of aunties gathering weekly at the void deck. The women were seen dancing to loud music, drawing attention from neighbours in the otherwise quiet block.
Read more about the story here.
This article (Father forced to sleep outside HDB block for months, son jailed for assault) first appeared on The Independent Singapore News.
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SINGAPORE: An HDB resident shared on social media that they have been dealing with a frustrating and potentially dangerous situation involving an upstairs neighbour who has been throwing trash down from their unit for over a year.
In their post, the resident explained that the items being tossed include water, leftover food, and even bags of rubbish. These would often land on laundry racks belonging to units on lower floors or end up on the ground floor, where cleaners are left to deal with the mess.
“My family and others who have been affected have reported this to the town council multiple times,” the resident wrote. “[We] even knocked on the door of the culprit, but they refused to open the door.”
According to the resident, it was only after their father repeatedly called and confronted the town council several times that action was finally taken. CCTV cameras were installed in an attempt to identify the culprit.
However, the outcome left them disappointed. Despite managing to capture the person responsible, the authorities reportedly issued only a warning.
“So until now it’s still happening because obviously the culprit realises they can get away with it,” the resident said. “I’m actually scared it’ll only be taken seriously when someone gets hit on the head by the trash.”
The resident also shared that they had suggested reporting the matter to the police, but their father was reluctant, believing that the police would not intervene since it falls under the town council’s responsibility.
Frustrated and concerned for the safety of others, the resident ended their post by asking if there is any effective way to deal with the situation. “Is there any way to deal with this [high-rise littering]?” they wrote.
In the comments, one netizen said, “Report to one service. Disclaimer. I did it constantly weekly for two years before they place the camera to take video downstairs. It did stop, though. Not sure for how long.”
Another advised, “You need to make a police report. It’s very dangerous. Police will set up high-speed motion cameras to capture. Notices will be placed. It acts as a deterrent, too.”
A third shared, “I had a neighbour who constantly threw food to feed pigeons. I emailed TC, NEA, and MP with screenshots of the one-service report and emphasised that posters won’t work. They finally installed a camera, and the culprit stopped. Though they moved their feeding to the lift lobby instead of from their unit.”
Throwing rubbish from high-rise buildings can put lives at risk, especially when dangerous items like glass or bulky objects are involved.
As stated in the Environmental Public Health Act 1987, those found guilty of high-rise littering can face fines of up to $2,000 for a first offence. The penalty increases to $4,000 for a second offence, and up to $10,000 for third and subsequent offences.
Read also: ‘You ask me out, then say up to me?’: SG woman calls out men who leave date planning to her
This article (HDB resident frustrated as neighbour keeps tossing food and rubbish from upstairs despite repeated complaints) first appeared on The Independent Singapore News.
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