Uber driver Michael was assaulted by passengers. He says the platformโs response added insult to injury
Drivers booted off the platform say they have little recourse to appeal as rideshare giant increasingly relies on automated systems
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Michael Thorn thought heโd suffered enough after his Uber passenger punched him in the head, sending him to hospital. But then the rideshare platform deactivated his account.
โItโs even worse than getting belted,โ Thorn said.
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ยฉ Photograph: Michael Thorn

ยฉ Photograph: Michael Thorn

ยฉ Photograph: Michael Thorn


