Drivers booted off the platform say they have little recourse to appeal as rideshare giant increasingly relies on automated systems

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Michael Thorn thought he’d suffered enough after his Uber passenger punched him in the head, sending him to hospital. But then the rideshare platform deactivated his account.

“It’s even worse than getting belted,” Thorn said.

Growing use of AI tech comes at expense of workers’ rights, protections and pay, report warns

Billion-dollar tech platforms are aggressively pushing for deregulation of the “Uber for nursing” industry in an effort to expand gig work in the healthcare sector, according to a report published Tuesday.

The report from the AI Now Institute, Uber for Nursing Part II: How Gig Nursing Companies Are Lobbying States to Deregulate Healthcare, examines the use of artificial intelligence to staff hospitals and other healthcare facilities.